@book { author = {Gúčik, Marian and Gajdošík, Tomáš and Lencsésová, Zuzana}, title = {Kvalita a spokojnosť zákazníka v cestovnom ruchu}, year = {2016}, publisher = {Wolters Kluwer}, isbn = {978-80-8168-351-0}, doi = {}, URL = {https://uatakademia.aspi.sk/kiadvany/866} }